Blue Flame Out of Rinnai Tankless Water Heater Exhaust

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Blue Flame Out of Rinnai Tankless Water Heater Exhaust
Author: PGT (SC) I have a 5 month old Rinnai RE199e tankless water heater. It is on propane. There is a blue flame coming from the exhaust primarily when the water heater is under low demand. Any suggestions as to why and the possible repair would be appreciated.
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Re: Blue Flame Out of Rinnai Tankless Water Heater Exhaust
Author: bernabeu (SC) It is DANGEROUSLY broken if what you are describing is accurate. TURN OFF THE GAS SUPPLY TO THE HEATER NOW ============================================== "Measure Twice & Cut Once" - Retired U.A. Local 1 & 638
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Re: Blue Flame Out of Rinnai Tankless Water Heater Exhaust
Author: PGT (SC) Will do, thanks. Do you have any idea what the problem is/why it is doing it?
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Re: Blue Flame Out of Rinnai Tankless Water Heater Exhaust
Author: bernabeu (SC) Broken gas valve AND 'probably' an inoperative safety switch. assuming you actually have a 'blue flame' visible at the exhaust vent ON SITE REPAIRPERSON REQUIRED do not, repeat NOT, accept internet advice re: gas repair ============================================== "Measure Twice & Cut Once" - Retired U.A. Local 1 & 638
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Re: Blue Flame Out of Rinnai Tankless Water Heater Exhaust
Author: PGT (SC) Thank you.
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