Issue: I have a malfunctioning Glacier Bay three way (valve) shower System. The diverter handle is turned all the way on to send water to the shower head and water continues to come out of the tub faucet at a fairly good rate. There is some water coming out of the shower head but lacking real pressure. I went to Home Depot for a new diverter valve to replace Glacier Bay Diverter part number RP70620. They use Danco as an aftermarket supplier. The man in the plumbing dept. stated that he did not know anything about how the system is supposed to work, and that Home Depot does not hire plumbers. I asked if he would open one of the original boxes so I could get the part number and Glacier Bay contact number. He knew how to do that. No diverter available at Home Depot, so I called Glacier Bay and they sent me a new diverter valve. I installed the new diverter and the problem remains the same. Quite a bit of water still gushes out the spout while the diverter to the shower is all the way on. What am I missing here?

is the shower head itself clogged?
try removing the head to see what happens.

I removed the shower head and about 60% of the water is still coming out of the spout. I purchased a spout with a built-in diverter. I have not installed it yet. Logic tells me that this will force the water to go to the shower head as long as the main diverter is open as well. Do you think there would be any problems with this alternate fix idea?

yes, your problem will remain as the issue is in the shower valve itself (? possibly a faulty seat on the diverter ?)


you need to fix or replace the 'el cheapo' faulty shower valve diverter



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