Our home in Cary NC was built by you in 2000 and we have had 2 hot water T connectors fail in the last 6 months. The first failure occurred and the plumber said the tee was a terrible design and he had not seen one like it. I tore out the sheet rock and did all the work myself after he replaced the T. Two weeks ago another T failed and this one did a lot of damage. I had a different plumber who came out this time who said the same thing about the T's used. They said I needed to replace all of the Ts in the entire house ASAP. I had them replace 2 of the tees that day since the second was accessible.

Carolina restorations has torn out the ceiling and I now can see multiple Ts which show corrosion and that design. Many of them are what the plumbers referred to as the faulty design but some are a different design which are consistent with the ones found at plumbing supply companies.

I was told to contact you to see what you could do to fix the potential future problems. I have the failed connector and the ceiling is exposed so you could take a look at other connectors. I am not sure what is in the ceilings that are not exposed.

'We' did not build your house(got that out of the way). What material are the plumbing pipes, Pex? What material are the tees made from, plastic, brass or copper? Post some pictures - [www.plbg.com]