New Waterpik DualDock Shower Head Issue

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New Waterpik DualDock Shower Head Issue
Author: SteveC51 (IN) Just installed a new Waterpik DualDock Shower Head and it leaks bad at the hose to handle connection. When I take the handle off and remove the washer, the water sprays backwards. If I hook the handle up it still sprays backwards at the hose connection. What am I doing wrong?
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Re: New Waterpik DualDock Shower Head Issue
Author: bernabeu (SC) ? not screwed on tightly enough ? ? defective unit ? OR 'some' shower hoses have 'built in' backflow prevention and must be installed 'one way' with a 'specified' end attached to the 'fixed' shower head assembly ============================================== "Measure Twice & Cut Once" - Retired U.A. Local 1 & 638 Edited 1 times.
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Re: New Waterpik DualDock Shower Head Issue
Author: SteveC51 (IN) Tried it several times and feel like it was tight enough. Could be defective. Had a sticker on the other end that said attach to bracket. I actually turned the hose around and water did not flow. It has a white piece on the end with little holes on top and slits on the sides. Seems like the water just come out the sides which goes backwards.
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