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 New faucet won't produce water. I'm stumped.
Author: Mongo442 (CA)

I'm looking for a possible Cause/solution for the following situation:

Kitchen Faucet quit producing water. Water is fine in the rest of the house. Disconnected both hoses to faucet and turned valves back on to see if I had water presure. I did. closed valves and determined that since we are on a well that maybe a stone had gotten into faucet and created a blockage. Faucet was old anyway so decided to buy new one. One installed and, yes I turned the valves back on, still no water came out. I took apart the old faucet to see if there was an obstruction. Nope..... even ran a stiif wire thru both hot and cold sides.

So, why don't I have any water coming out?
Very good water pressure-
no obstruction in hoses-
new faucet-
yes, valves are open-

Bit of history that may help.... House is very old- built in 1867- well and plumbing are newer though.
A new spigot line was installed two years ago for the garden and since then the kitchen sink has had low water pressure.

Any ideas? We do have a pressure regulator on the well. It is set at 40 lbs. I do have to admit, the pressure under the sink seemed higher than that. Could too much pressure do something that would stopall flow?

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 Re: New faucet won't produce water. I'm stumped.
Author: stuckinlodi (MO)

Some homes have water pressure that is around 65 psi or even higher, I wouldn't think that is causing your problem.

You say the water flow is fine from the shutoff valves under the kitchen sink. When you installed the new faucet did it have the water supply lines attached that would reach all the way and were directly connected to the shutoff valves, or did you have to connect a water supply line or something else in between? If you can post a photo of your under sink plumbing it would help greatly to see what you have.

If you have water coming out of the shutoff valve and a new faucet installed, but still no water from the faucet then something in between is going on.



Edited 3 times.

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: Mongo442 (CA)

Both hot and cold has pressure at the shut off valve under the sink. I also have perfect presure through both supply hoses.When I connect them to the faucet under the sink I get nothing or maybe a tiny dribble out of the faucet.

I also took off the arreator. No change. it was clean. Should be,it's brand new out of the box.

The faucet is a 'Home Impressions" single handle with sprayer - Model number 400665.

Tonight, after work I'll make a short video to show you what I have going on.

Thanks for the help.

Mongo.

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: North Carolina Plumber (NC)

Some faucets have screens at the inlet of the supply tubes.

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: stuckinlodi (MO)

Are the water supply lines that go from the shutoff valves to the faucet the new "flood-safe" type by any chance? These are the water lines that automatically shut off the flow of water inside them if it thinks there is a major leak. They have a little part on one end that acts as a valve to close off the line. In some installations these water lines cause problems by shutting off when they aren't supposed to. They can often be identified by an extra long metal connector on one end.





Edited 6 times.

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: Mongo442 (CA)

Wow, never heard of those. Let me check. I'll let you know in the morning. Again, thanks for the help.

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: stuckinlodi (MO)

About that spigot for watering outside causing low water pressure in kitchen faucet - did the piping to the new spigot connect to the cold water line near the kitchen sink? If so then I can see how turning on the spigot full open could affect water flow in the kitchen faucet. But with the spigot turned off the kitchen faucet shouldn't be affected. How did they run the water line to the spigot, did other things in the house piping get changed when they did it?

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: Mongo442 (CA)

Yes, the outside spigot was connected close tothe kitchen water supply. I figured a rock had gotten inside the line during installation. I went in after the fact and set up a shut-off valve and a drain for the spigot line because it wasn't buried very deep9We live in the mountains in Northern California) and was subject to freezing.

I'm headed over to the house in a moment and I'll post an update.

Post Reply

 Thank all of you for the help. :clap:
Author: Mongo442 (CA)

Fixed it! At a million to one odds the problem was simply a stone shot up into the new faucet during the VERY First attempt to draw water from it. Crammed a wire through the spout and knocked it out. I will be setting up a filter at the well head to prevent this in the future.

Thank all of you for the help.



Edited 1 times.

Post Reply

 Re: New faucet won't produce water. I'm stumped.
Author: stuckinlodi (MO)

Good to hear you got it working. What about that 2nd problem of low pressure in kitchen ever since the outside spigot was replaced? Did that problem get solved with the new faucet?

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