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Author:
kevzila (CA)
Hi
Hoping someone has any knowledge or advice regarding a water heater problem I'm having.
Three years ago I replaced my 50 gallon gas water heater and had a lot of work done bringing it up to current code. About a year ago the dreaded 4 flashes stating "High water temperature has activated the overheat sensor" message appeared. Got that replaced, then it happened again a couple days ago.
The plumber that came out this time, instead of just replacing the thermostat like the previous plumber did, looked and said the overheat problem is caused because there wasn't a pipe that was not extended at least 6 inches up from the heater, and the ventilation was shared with the ac/heater unit which had a couple 90 degree bends. He said replacing the valve/thermostat wouldn't be an option, because the problem will keep happening, and due to limited space where the water heater is, my only options are to move it outside with a vent going straight up, or get a tankless water heater.
Both options were estimated at about $5,000. Then he strongly warned me not to just find someone to install the new thermostat, as there may be big problems with having my water heater on in the current state/location and I could die of carbon monoxide poisoning and I've been lucky so far. Just wondering if there's any experts here that think this makes sense, or if it's just an up sale scare tactic? As I side note, I have one of those home warranty plans, but every time I use it for plumbing problems, my needs are always exclusions, and thousand of dollars of additional work has to be done, so I am skeptical about the contractors that are being sent out.
thanks
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Author:
bernabeu (SC)
YOU need to read the installation manual and check that the instructions were followed.
If you don't have it, GET IT FROM THE MANUFACTURER - 'usually' they will send one at no charge.
Best of luck.
OR
Get a LICENSED, BONDED, and INSURED plumber (not from the warranty company) and be prepared to spend $$$.
==============================================
"Measure Twice & Cut Once" - Retired U.A. Local 1 & 638
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Author:
packy (MA)
you had a new heater installed plus revisions to the piping to bring it up to code and 3 years later another plumber says you will DIE from the way it is installed.
i would guess that the installing plumber is in big trouble.
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