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Author:
gmarr (MD)
Hello -
I'm hoping someone out there can help me and my roommates out! We are renters in a Baltimore City row home. We've been there about 2 years and have had no prior issues with the washer/dryer. About 2 weeks ago we noticed two extremely damp spots on the carpet near our washer and dryer. The other surrounding areas of the washer/dryer appeared dry. We kept an eye on them for a couple days and they didn't dry up, so we called our management company. They replaced the washer the next day. We ran a load that night and for some reason it caused a HUGE leak/flood and soaked our entire basement. The floor was like stepping on carpet under an inch or so of water. We immediately had the management company come back out to check it out.
Here's where we can't figure out what the problem is. The washer did not overflow. We have a pipe/tube that drains all of the water into a sink next to the washer, which was not the cause either. The floor was wet underneath the washer, but there is vinyl flooring that meets the carpet where the washer and dryer sit and the rest of it was not wet either. We had the maintenance man, management company and the person that installed the washer come out and look.. there are no leaks in visible pipes or anything visible that we can find. We ran an empty load... no leaks. Our neighbors are doing a remodel, we checked in with them and they don't currently have water on. We are stumped and scared to do our laundry, in case it causes another giant flood/leak like before.
Please help us! Our management company doesn't house the brightest crayons in the box.. and haven't called an actual plumber to come and get involved. We would like to see if there is any investigating we can do on our own or can bring up to the management company.
Any advice is helpful!
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Author:
Wheelchair (IL)
Your discharge line is clogged and needs to be cleared, after years of discharging soap, soap grease, softeners and lint. The discharge hose has to be removed and a sized auger rod should be put into the line, several times. It is not something your super or management company can do, or wants to do. It's a nasty job.
It many not seem apparent now, but you will notice the different when done properly.
Best Wishes
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Author:
m & m (MD)
As posted above, the drain is probably the culprit, but you can ascertain that by doing a load of laundry and staying with it thru the entire load. It will probably misbehave sometime during the cycle and you'll be there as an eyewitness, and also to shut it down before it does too much flooding.
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Author:
melving.crane (CA)
Drain clog problem you've indeed. Try snaking the drain with at least a 25 foot snake. When the clog clears, run a lot of water to down the drain to flush out any residue.
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