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Author:
electricpooper (MA)
We just bought 2 new American Standard Cadet toilets, and over a bit of time, I noticed that they were not easy to clean under the rim where the water comes out.
So I went and got a mirror and looked, and sure enough, no glaze under there, and it gets really really grubby.
I have to take a different brush, scrub it like heck, then take wet paper towels and wipe and wipe.
Is this a design flaw, or just making things cheaper to manufacture?
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Author:
packy (MA)
the cadet is a low end toilet.
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Author:
KCRoto (MO)
Next time they get changed, consider a Toto Drake model toilet. They cost a bit more, but they are well worth the price.
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Author:
electricpooper (MA)
We almost got the Drake, we might give one of these new AmStandard ones to a friend who wants one for his camp.
And put a Drake in.
I did a lot of research on these toilets before we bought them, and nowhere was this flaw mentioned.
Glad they flush well, just have to clean them more often and scrub harder.
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Author:
KCRoto (MO)
The internal components and their hardware are questionable in quality as well.
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Author:
electricpooper (MA)
We already had the flapper thingie fail, and had to buy a new one.
Didn't cost much, but we were suprised that it failed so soon.
Wish I had done my research here!!!
Will from now on.
Drake for sure.
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Author:
srloren (CA)
Take them back where you purchased them and demand you money back. Call American Standard and ask for a Rep to come out and see your problem toilets. They will probably send out a new set but if they do that tell them to double chedk to see you are not getting the same problem. American Standard needs to eat these poor quality made in Mexico toilets.
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Author:
electricpooper (MA)
I called AmStand and the woman was rather clueless.
And the plumbing store gave us a discount, so I dont really want to take them back. We will just give one away and I will continue to scrub under the rim.
I should have checked that before purchase.
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Author:
srloren (CA)
Excuse me for spanking you verbally but when you allow a manufacturer to sell you bad things, nothing changes. You will continue to get bad things. American Standard is an old company and even though they were sold to a clueless money grubbing company, they should be held to account. Stand up for quality. I was interested in purchasing a new Ford pickup truck a few years ago so I stop by the local dealer to check them out. I notice that the fit of the hood to the fender was 1/16" on one side and 3/16" on the other. The salesman came over and asked me if I wanted to drive one. It was when Ford came out with the TV Ad stating that "Quality was Job One". I said to the salesman, "Look at the terrible fit of the hood". He pulled the hood latch raised it up and says, "all you have to do is loosen the bolt on the tight side and tighten the bolt of the loose side the same number of turns and it is fixed." I then asked why they didn't do that at the factory if Quality was Job one? I left shaking my head. I don't know if he understood my disapointment in Ford or not.
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Author:
KCRoto (MO)
You can call and yell at them, or simply quit using their products.
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Author:
electricpooper (MA)
We too, are looking at purchasing a new Ford pickup, 4WD.
Our old one is 21 years old and awesome, fix things now and then, can still get parts.
And our old 4WD huge GMC Suburban is 19 years old, and same with it.
We can rent any Toyota anytime from our daughter's Toyota agency. She wants us to buy one, but you can't beat the oldies and goodies.
I know we will have to bite the bullet sometime,,,,,,,,,
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Author:
electricpooper (MA)
Other than the glaze issue, these two Cadets are excellent.
We have an AmStandard toilet in our camp and its about 85 years old.
Drake from now on. I know I should run plumbing questions by you people here first, as you have given us excellent advice.
And we have saved a lot of money too.
Edited 1 times.
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Author:
KCRoto (MO)
You can't compare an old American Standard toilet to a new one anymore than a '66 mustang to a '14 mustang. Water conservation and cheap components have changed the toilet in every respect other than general principle.
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