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Plbg.com also known as the PlumbingForum.com. The popular plumbing tips, remodel and advice forum and blog. Ask any toilet, sink, faucet, pump, water quality and plumbing related questions.
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Author:
KarrieHolderness (NC)
I have a toliet that is running and I cant figure out how to stop it. the tank if full and the water is running over into the tank fill tube. But the toliet keeps running.
The mechanics to this toliet look differnt from what I have found for self help guides online to fix a running toliet, which are listed below for two types of toilets.
1.Pinch this clip to adjust the float height.If the float is around the valve post, pinch the metal clip and slide the float down on the wire.
2.If the float is a ball on an arm, try turning the small screws on top of the valve. Sometimes, you can also bend the arm further down. On this style valve, tighten (clockwise) the blue screw or try bending the rod down.
Neither of these two are the kind of mechanics inside my Glacier Bay toliet. PLEASE HELP, WATER IS IN SHORTAGE HERE!
Thank you
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Author:
hj
There are several different kinds of valve besides the two you cite. We would need a picture of the one you have because Glacier Bay is not a common toilet in many areas.
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Author:
KarrieHolderness (NC)
How would I get a picture to you?
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Author:
hj
Take the picture and then scroll down in your posting screen. There are directions for inserting the picture at the bottom.
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Author:
KarrieHolderness (NC)

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Author:
KarrieHolderness (NC)

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Author:
hj
rotate the screw/rod counterclockwise to lower the water level.
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Author:
KarrieHolderness (NC)
How low should i rotate it?
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Author:
hj
Fingers or a screwdriver in the cross slots on the top.
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Author:
KarrieHolderness (NC)
Are you talking about turning the white plastic thing with the threads on it?
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Author:
KarrieHolderness (NC)
If that is the piece you are talking bout I turned it counterclockwise about as far as it will go still being threaded onto the black thing that is on the bottom of it
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Author:
hj
IF you could turn it then it should have lowered the water level, unless the valve is defective. There is another adjustment to lower the entire top section, but I don't know how to tell you how to do it so you would do it properly. And since it is an old valve it might not work anyway without starting a leak. In fact, your problem may be caused by a broken valve, not because it is just out of adjustment.
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Author:
KarrieHolderness (NC)
Should i just turn the water off to it and re route bathroom traffic to a differnt bathroom?
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Author:
KarrieHolderness (NC)
Is that easy to replace, or something I have to hire a plumber to do?
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Author:
redwood (CT)
Karrie,
The white lever with the screw, lift up on it and see if it stops the water flow. If it does it can be adjusted. If it doesn't replacement is needed.
To replace get a Fluidmaster 400A Fill Valve, and a Braided Stainless Steel Closet Supply Hose that is long enough to reach from the angle stop valve to the bottom of the fill valve. Sometimes due to the spacing of these a hose will end up kinking in that case a longer one can be looped around without kinking.
Shut the stop valve under the tank on the left side off and verify that it has indeed shutoff.
Flush the toilet holding the lever until the tank drains down.
There is still water left behind I usually catch it in a bucket underneath when I do one but you may want to sop the tank dry with a sponge and bucket.
Using a pair of Channel Lock Pliers take the closet supply off the fill valve and use a small adjustable wrench to take it off the angle stop valve. You will get a small amount of water when you do this.
Then remove the nut on the bottom of the fill valve, and remove it.
Follow the instructions for the new fill valve to set the height and reinstall everything in the reverse order.
Its a pretty easy task and all you need is a pair of channel lock pliers and a small adjustable wrench.
We're here if you have any problems.
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Author:
jerco (MD)
It's just about the easiest thing to do in plumbing, except maybe replacing an aerator on a faucet. We'll help you through it.
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Author:
jimmy-o (CA)
Generally, when the tank is running like you describe, it is because the fill valve has failed. You can try the adustments mentioned, and the worst you will do is waste few minutes. Those adjustments are done at installation, and rarely need to be readjusted.
As far as Home Depot is concerned, the Glacier Bay is a disposable toilet. It is so cheap, they are not going to tie up any real estate with part. But, the Fluidmaste 400A should fit right in.
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Author:
KarrieHolderness (NC)
Thank you for all your help, and as soon as I have a day off (Active duty Army and single mother of two girls) I will try and fix it and let you all know if it works.
Thank you!
Karrie
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Author:
KarrieHolderness (NC)
Is this what I need?
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Author:
dlh (TX)
the flush valve makes it a little more complicated and usually does not need to be replaced
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PLUMBERS "Protecting The Health Of The Nation"
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Author:
hj
I would just get the fill valve and then a Korky flapper. I do not like the Fluidmaster flapper, and you do not need the rest of the stuff.
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Author:
redwood (CT)
Yea I agree with the others...
All you want is the:
Fluidmaster 400A Fill Valve
Korky P/N 16B Flapper
Braided Stainless Steel Closet Supply
With the Fluidmaster 400A you do not want the "Leak Sentry" version.
With the Closet Supply you do not want the "Watts Flood Safe" version.
Both of these items are trouble prone and Big box stores like to push this junk!
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Author:
DIYByNite (DC)
I just had the same problem. A fix, although it might turn out to be temporary if the valve design is faulty, is to a) remove the black cap (it snaps off), b) remove (pull up on it) a red plastic "key" that is inserted in the top of the valve assembly, c) twist the top of the valve assembly (the part with the lever attached) counter clockwise (I had to use a pair of channel locks, and I thought I might break the plastic, but it didn't) about 3/8" until it can be lifted out, d) use a paper towel to wipe off the black plastic diaphragm inside the value head, and remove any dirt that may have accumulated. Re-assemble in reverse order. It takes less than 5" once you've figured it out.
It looks as if just a little dirt or contaminants on the diaphragm can cause it to fail to seat properly, and mine was running at full flow. I'll now be listening each time after a flush to be sure the toilet shuts off: the next time, I'll just replace the entire valve assembly with something that is hopefully more reliable, rather than worry about it.
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